Privacy Policy
Wonderstar s. r. o. respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our restaurant.
This policy applies to all personal information collected through our website, reservations, and in-person interactions. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
We collect information that you provide directly to us, such as your name, email address, phone number, and reservation details. We may also collect information automatically through cookies and similar technologies.
- Contact details: name, email, phone number.
- Reservation information: date, time, party size, dietary preferences.
- Technical data: IP address, browser type, device information, pages visited.
Information is collected via website forms and in-person interactions. Cookies are used for website functionality and analytics.
How We Use Your Information
We use your personal information to provide and improve our services, process reservations, respond to inquiries, and send you marketing communications if you have opted in.
- To manage reservations and provide customer support.
- To personalise your dining experience and remember preferences.
- To send promotional emails about special events and offers (with your consent).
- To analyse website usage and improve our services.
Marketing communications are sent only with explicit consent. We do not sell your personal information to third parties.
Disclosure of Your Information
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are obligated to protect your information and use it only for the purposes we specify.
- Payment processors for reservation deposits.
- Email marketing platforms for sending newsletters.
- Analytics providers to understand website traffic.
- Legal authorities if required by law.
All third parties are bound by confidentiality agreements. We do not disclose information for direct marketing by third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
- Secure Socket Layer (SSL) encryption for data transmission.
- Restricted access to personal information on a need-to-know basis.
- Regular review of data collection, storage, and processing practices.
No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Reservation records are kept for 12 months after the dining date.
- Marketing contact information is retained until you unsubscribe.
- Website analytics data is anonymised after 26 months.
Retention periods may vary based on legal obligations.
Your Rights
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date.
- You may request access by contacting us using the details below.
- We will respond to your request within 30 days.
- You may also request deletion of your personal information, subject to legal requirements.
Contact email: [email protected]
Phone: +61 4 2300 9517
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with a revised effective date.
The date at the top of this policy indicates the last revision. We encourage you to review this policy periodically.
Effective date: 2 September 2026
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us using the details below.
Email: [email protected]
Phone: +61 4 2300 9517
Address: Černyševského 1287/10 mestská časť Petržalka 811 07 Bratislava Slovakia